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Terms

Irie Cart LLC Terms and Conditions

Including Shipping and Refund and Return Policies

Effective Date: September 23, 2026
Last Updated: September 23, 2026
Contact: info@iriecart.com

Welcome to Irie Cart LLC. These Terms and Conditions (“Terms”) govern your access to and use of the Irie Cart website, online store, products, services, and related features.

Throughout these Terms, “Irie Cart,” “we,” “us,” and “our” refer to Irie Cart LLC, a Florida limited liability company. “Customer,” “you,” and “your” refer to any person who accesses our website, creates an account, places an order, or purchases products from us.

By accessing our website, placing an order, or purchasing a product from Irie Cart, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or place an order.

1 About Irie Cart

Irie Cart LLC is a Florida-based e-commerce business located in Bradenton, Florida. We offer Jamaican and Caribbean products and Irie Cart merchandise, including but not limited to:

Jamaican and Caribbean groceries

Teas and beverages

Seasonings, spices, and sauces

Snacks and packaged foods

Coffee and related products

Irie Cart Boxes and gift boxes

T-shirts and other apparel

Mugs and drinkware

Tumblers and sports bottles

Key chains

Coasters

Mouse pads

Slates

Irie Cart merchandise

Personalized and customized merchandise

Seasonal, promotional, and limited-edition products

Our product selection may change at any time without notice.

2 Eligibility And Use Of Our Website

By using this website or placing an order, you represent that you are legally capable of entering into a binding agreement or are using the website with the involvement and permission of a parent or legal guardian where required by law.

You agree to use our website only for lawful purposes.

You may not use the website to engage in fraudulent activity, interfere with the operation or security of the website, attempt to gain unauthorized access to our systems, submit false payment or customer information, or violate any applicable law or regulation.

We reserve the right to refuse service, restrict access, cancel orders, or terminate accounts when reasonably necessary to protect Irie Cart, our customers, payment providers, or other parties from suspected fraud, abuse, unlawful conduct, or violations of these Terms.

3 Product Information

We make reasonable efforts to provide accurate product names, descriptions, photographs, sizes, weights, ingredients, colors, and other information.

However, product packaging, labels, ingredients, appearance, sizing, colors, and manufacturer information may occasionally change without prior notice.

Images displayed on our website are provided for illustration and identification purposes. Colors may appear differently depending on your screen or device.

For grocery and food products, customers should always review the product packaging and manufacturer label received with the product before consumption.

If information on the physical product packaging differs from information displayed on our website, customers should rely on the current manufacturer packaging and contact us with any questions.

4 Food Allergies, Ingredients, And Dietary Information

Some products sold by Irie Cart may contain or may have been manufactured, processed, packaged, or handled in facilities that process common allergens, including peanuts, tree nuts, milk, eggs, wheat, soy, sesame, fish, shellfish, or other allergens.

Customers with food allergies, sensitivities, dietary restrictions, or medical concerns are responsible for reviewing the manufacturer's ingredient list, allergen statements, and product packaging before consuming a product.

Unless expressly stated otherwise, Irie Cart does not manufacture the third-party grocery, tea, seasoning, sauce, snack, coffee, or beverage products that we resell.

We do not guarantee that any product is allergen-free or appropriate for a particular dietary or medical need unless specifically stated by the product manufacturer.

5 Prices And Currency

All prices displayed by Irie Cart are listed and charged in United States Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

The price applicable to an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing or technical errors.

Prices displayed on product pages may not include applicable taxes, shipping charges, delivery charges, customization fees, or other charges unless specifically stated.

The complete amount due will be displayed during checkout before payment is submitted.

6 Sales Tax

Applicable sales tax will be calculated and collected when required by federal, state, or local law.

The amount of tax charged may depend on the products purchased and the shipping or delivery destination.

Customers are responsible for any taxes, duties, fees, or similar charges that may apply to an order where Irie Cart is not legally required to collect them.

7 Payment Processing

Payments for online orders are securely processed through Stripe and any other payment methods that Irie Cart may make available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

Irie Cart does not guarantee that every payment method will be available for every transaction.

Payment methods may be added, removed, suspended, or changed without notice.

Your payment may be declined or delayed by Stripe, your bank, your card issuer, or another payment provider for reasons outside Irie Cart's control.

An order is not considered fully accepted merely because a payment authorization has been submitted.

8 Order Acceptance

After an order is submitted, you may receive an electronic order confirmation. This confirmation acknowledges that we received your order but does not necessarily constitute final acceptance.

We reserve the right to refuse or cancel an order for legitimate reasons, including product unavailability, incorrect pricing or product information, payment authorization problems, suspected fraud, website or inventory errors, shipping restrictions, quantity limitations, or violation of these Terms.

If we cancel an order after collecting payment, we will issue the required refund to the original payment method in accordance with Section 16. Order acceptance does not postpone our shipping or refund obligations under Sections 14 and 16.

9 Product Availability And Inventory

All products are subject to availability.

Placing an item in your shopping cart does not reserve that item.

Inventory quantities may occasionally differ from website availability due to simultaneous purchases, inventory adjustments, damaged merchandise, supplier issues, or technical errors.

If a purchased product becomes unavailable, we may contact you regarding a substitution where appropriate, remove the unavailable item and issue a refund for that item, or cancel and refund the affected order.

We will not substitute an item requiring an additional charge without the customer's authorization.

10 Irie Cart Boxes

Irie Cart may offer curated boxes, gift boxes, seasonal boxes, promotional boxes, tea boxes, seasoning boxes, or other product bundles collectively referred to as “Irie Cart Boxes.”

Unless a box specifically guarantees particular products, photographs and descriptions may illustrate the general type of products included rather than the exact contents of every box.

Certain contents may vary depending on product availability, season, inventory, or supplier availability.

When substitutions are necessary, we may substitute an item with another item of reasonably comparable type or value.

Any guaranteed or specifically listed item will be handled according to the product description applicable at the time of purchase.

11 Personalized And Custom Products

Irie Cart offers certain personalized and customized products.

Customers are responsible for reviewing all names, dates, photographs, wording, spelling, sizes, colors, designs, and other customization information before submitting an order.

Personalized products are created according to the information submitted by the customer.

Once production has begun, personalized or custom orders generally cannot be changed or canceled.

Except where required by law or where Irie Cart made an error or supplied a defective product, personalized and custom-made merchandise is FINAL SALE and is not eligible for return or exchange.

If Irie Cart makes a customization error that differs from the information provided and approved by the customer, please contact us promptly so we can review the issue.

12 Customer-Supplied Photos, Text, And Designs

When you submit photographs, names, text, logos, graphics, artwork, or other materials for personalization, you represent that you own the material or have permission and legal authority to use it for the requested purpose.

You may not submit material that infringes another person's copyright, trademark, privacy, publicity, or other legal rights.

We reserve the right to decline a personalization request that we reasonably believe violates applicable law, third-party rights, or these Terms.

13 Apparel And Sizing

Sizing may vary among manufacturers, brands, and garment styles.

Customers are responsible for reviewing available size information before ordering.

Minor differences in color, print positioning, image placement, or finished appearance may occur during printing, sublimation, heat pressing, embroidery, or other customization processes and do not necessarily constitute a defect.

14 Shipping Policy

Order Processing

Orders ship within 24–48 hours after we receive your complete order, including all information needed for shipment and valid payment or payment authorization. This processing period is separate from USPS transit time. Shipment occurs when the package is handed over to the carrier.

Delivery Coverage

We currently ship only within the United States, including all 50 states. We do not offer international shipping.

Shipping Methods and Delivery Times

We ship through the United States Postal Service (USPS). Transit time depends on the service selected and the destination. USPS generally lists the following delivery standards:

USPS Ground Advantage: 2–5 business days.
USPS Priority Mail Express: 1–3 calendar days, subject to USPS service availability, terms, and exceptions.

Transit time begins when USPS receives your package. Some destinations may take longer. Weather, holidays, and carrier disruptions may affect delivery. Any USPS delivery guarantee is subject to USPS terms. Current delivery information is available at www.usps.com.

Shipping Charges

Shipping charges depend on the delivery option selected and are disclosed before you complete your purchase.

Shipping Delays and Cancellations

If we cannot ship within the promised timeframe, we will notify you before it expires, provide a revised shipment date—or explain why one is unavailable—and offer a cost-free way to cancel for a full refund. We will request your express consent to the delay and state a response deadline. If you do not consent by that deadline, we will cancel the unshipped order and issue the required refund.

If a further delay becomes necessary, we will seek your express consent before the agreed shipment deadline. If you agree to an indefinite delay, you may cancel at any time before shipment. If we cannot fulfill your order, we will cancel it and refund you. Refunds for unshipped orders follow the deadlines in our Refund and Return Policy.

Delivery Problems

For a delayed or missing shipment, email iriecart@gmail.com with your order number or receipt and a description of the issue. For damaged, defective, or incorrect items, follow the reporting instructions in our Refund and Return Policy.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If an order is returned because the customer supplied an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

15 Damaged, Incorrect, Or Missing Items

Inspect your order when it arrives and email iriecart@gmail.com immediately upon discovering damage, a defect, or an incorrect item. Include your order number, a copy of your receipt, a description of the issue, and clear photographs of the affected items and, where relevant, the packaging and shipping label.

Retain the item and packaging where safe to do so until we provide instructions. Do not return items without contacting us first. We will review your report and explain the resolution. The request to report issues immediately does not shorten any period or remove any rights provided by applicable law.

For missing items, email iriecart@gmail.com with your order number, receipt, and a description of what is missing. Include photographs of the package and contents where applicable.

16 Refund And Return Policy

Return Window and Authorization

You may request a return of an eligible nonfood item within 30 calendar days after delivery. Email iriecart@gmail.com for authorization and the return address. Include your order number or a copy of your receipt, identify the item, and explain the reason for returning it. Wait for authorization and instructions before sending any item back.

Food Items

We do not accept returns of food items. If a food item arrives damaged, defective, or incorrect, contact us using the procedure below. This restriction does not limit remedies available under applicable law.

Return Shipping Costs

Customers pay return shipping costs, except where applicable law requires otherwise. We recommend a tracked shipping service and keeping your shipping receipt.

Personalized and Custom Products

Personalized and custom-made merchandise is final sale and is not eligible for return or exchange, except where defective, incorrectly produced by Irie Cart, or otherwise required by applicable law. See Section 11. For damaged, defective, incorrect, or missing items, follow Section 15.

Refunds for Ordinary Returns

After reviewing your request and, where required, the returned item, we will notify you whether a full or partial refund is approved. For a partial refund, we will explain the amount and reason. Approved refunds for ordinary returns are issued within 30 calendar days after approval, or sooner where required by law. Your payment provider may require additional time to post the refund.

Refunds for Unshipped Orders

Refunds required because an order is not shipped within the promised or agreed timeframe are not subject to our return-approval process or the 30-day refund period. We issue these refunds within seven working days after cancellation or when your right to the refund otherwise arises under the FTC rule. We do not substitute store credit for a required monetary refund.

If the entire order is canceled, we refund all amounts paid, including shipping and handling. For a partially shipped order, we refund the difference between the total paid and what you would have paid for the shipped items alone, including any applicable adjustment to shipping charges.

Original Shipping Fees and Your Legal Rights

Original shipping fees for ordinary returns are nonrefundable except where applicable law requires otherwise. This policy does not exclude or limit rights or remedies under applicable federal or state law. Any legally required remedy, refund amount, or shorter deadline takes precedence.

Approved refunds will generally be issued to the original payment method.

17 Promotions, Coupons, And Discount Codes

Promotional offers, coupons, and discount codes may be subject to separate terms, expiration dates, minimum purchases, eligible products, or other restrictions.

Unless otherwise stated, discounts cannot be redeemed for cash, cannot be applied after an order has been completed, and may not be combined with other promotions.

We reserve the right to cancel or modify a promotion when reasonably necessary because of error, fraud, abuse, technical problems, or circumstances beyond our control.

18 Gift And Promotional Items

Free gifts, promotional items, samples, or surprise items may be offered while supplies last.

Unless otherwise required by law, promotional items generally have no cash value and cannot be exchanged for cash.

19 Website Accounts

If customer accounts are offered, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

Please notify Irie Cart promptly if you believe your account has been accessed without authorization.

20 Intellectual Property

The Irie Cart name, logos, branding, original graphics, photographs, website content, product designs, slogans, promotional materials, and other original materials are owned by Irie Cart LLC or used with permission, except where otherwise indicated.

Third-party trademarks, product names, logos, and brands remain the property of their respective owners.

You may not copy, reproduce, modify, distribute, sell, publish, commercially exploit, or create derivative works from Irie Cart's protected materials without prior written authorization, except as permitted by law.

21 Third-Party Products And Brands

Irie Cart may resell products manufactured by third parties.

References to third-party brands or trademarks are used to identify products offered for sale and do not necessarily indicate sponsorship, endorsement, partnership, or affiliation between the brand owner and Irie Cart.

22 Third-Party Services And Links

Our website may contain links to or integrate services operated by third parties, including payment processors, shipping carriers, social-media platforms, or other service providers.

Those third parties may have their own terms and privacy policies.

Irie Cart is not responsible for the independent practices of third-party websites or services except to the extent required by applicable law.

23 Privacy

Your use of our website is also subject to the Irie Cart Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed, and protected.

Payment information submitted through Stripe may also be processed according to Stripe's applicable privacy and payment-processing terms.

24 Fraud Prevention

We reserve the right to review, delay, refuse, or cancel transactions that we reasonably believe may involve fraud, unauthorized payment activity, identity misuse, chargeback abuse, or other suspicious activity.

We may request reasonable additional information necessary to verify an order before fulfillment.

25 Chargebacks And Payment Disputes

If you believe there is a problem with an order, we encourage you to contact Irie Cart so we can attempt to resolve the issue.

Nothing in these Terms prevents a customer from exercising legitimate rights available through a card issuer, payment provider, or applicable law.

Knowingly submitting a false or fraudulent payment dispute may violate applicable law and these Terms.

26 Disclaimer Of Warranties

To the fullest extent permitted by applicable law, the website and products are provided on an “as available” basis, subject to any express warranties provided with a particular product.

We do not guarantee that our website will always operate without interruption, delay, or technical error.

Nothing in this section excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection law.

27 Limitation Of Liability

To the fullest extent permitted by applicable law, Irie Cart LLC will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from use of the website, products, or services.

Nothing in these Terms limits liability where such limitation is prohibited by law.

28 Force Majeure

Irie Cart will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, hurricanes, natural disasters, fires, floods, carrier disruptions, supply-chain interruptions, labor disruptions, governmental actions, utility outages, internet or telecommunications failures, epidemics, pandemics, or similar events. This does not limit our obligations to provide delay notices, obtain consent, cancel unshipped orders, or issue required refunds under Sections 14 and 16 or applicable law.

29 Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another applicable law provides otherwise.

Any rights that a consumer cannot legally waive remain unaffected by these Terms.

30 Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

31 No Waiver

Our failure to enforce any provision of these Terms on one occasion does not waive our right to enforce that provision or any other provision in the future.

32 Changes To These Terms

Irie Cart may update these Terms and Conditions from time to time to reflect changes in our business, website, products, services, payment methods, policies, or applicable legal requirements.

When changes are made, the “Last Updated” date at the top of this page may be updated.

The version in effect when an order is placed will generally govern that transaction, except where applicable law requires otherwise.

33 Entire Agreement

These Terms, including the Shipping Policy in Section 14 and the Refund and Return Policy in Section 16, together with our Privacy Policy and any other policies incorporated by reference, constitute the applicable agreement between the customer and Irie Cart concerning use of our website and purchases from our online store.

34 Contact Irie Cart

For questions regarding these Terms and Conditions, products, orders, returns, or other customer-service matters, please contact:

Irie Cart LLC
Bradenton, Florida 34209
United States

Website: www.iriecart.com
Email: info@iriecart.com
Phone: 941-414-9454
Instagram: @iriecart

Good Food. Good Vibes. Irie Life.

 


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